Evaluation
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Personalised Health and
Social Care
The Spring Conference of the
National Association of Primary Care (NAPC) examined the biggest change
coming in the financing and delivery of health and social care.
GPs are set to be central to these reforms and the nature of practice
business will change significantly. Resources will be available for more
tailored services and the public will look to their GP both to provide
some of the services they want and to guide them through the system.
This national conference set out how the new systems will work in
practice, how Primary Care Trusts and social services departments will
work with GPs and how General Practice can deliver further improvements
for the care of their patients.

Core Themes
A wide range of core themes relating to personalised health and social care were discussed by a panel of expert speakers. This conference offered delegates the chance to hear about the latest policy developments, first hand. Core themes discussed were:
- How services are being tailored to the needs of patients, the new partners rather than simply consumers of the NHS
- How patients are taking greater responsibility for managing their conditions
- Development of expert patients
- Changing patterns of provision – where, when and how services are being delivered
- Responding to a greater emphasis on patient experience and satisfaction
- Using new technologies to transform care
“The NHS of the future will be more than a universal service – it will be a personal service too… one that intervenes earlier with more information and control put more quickly into the hands of patient and clinician… the doctor not just physician but advisor; the nurse not just carer but trainer; patients more than consumers - partners…”
Gordon Brown,
Prime Minister. 7 January 2008
Conference Chair:
Roy Lilley, Independent Health Expert, Broadcaster and Writer
Speakers included
- James Kingsland,
Chair, NAPC
- Mike Ramsden, Chief Executive
Officer, NAPC
- Angela Coulter, Chief Executive
of Picker Institute Europe
- Jeff Jerome , Director of
Adult and Community Services, London Borough of Richmond upon Thames
, Personalisation Lead and Chair of the Disability Network for Association
of Directors of Adult Social Services
- Patricia Wilkie, President,
National Association for Patient Participation
- Prof. Michael R Chester, Consultant
Cardiologist, Royal Liverpool & Broadgreen University Hospital Trust
and Professor of Rehabilitation and Preventative Health Education, Liverpool
Hope University
- Tim Richardson, GP Partner,
Integrated Care Partnership & Director Epsom Day Surgery
- David Fisher, Commercial Director,
Association of the British Pharmaceutical Industry
- Dr Noel O’Kelly, GP,
Spilsby Surgery Lincs