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Evaluation

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Personalised Health and
Social Care

The Spring Conference of the National Association of Primary Care (NAPC) examined the biggest change coming in the financing and delivery of health and social care.

GPs are set to be central to these reforms and the nature of practice business will change significantly. Resources will be available for more tailored services and the public will look to their GP both to provide some of the services they want and to guide them through the system.

This national conference set out how the new systems will work in practice, how Primary Care Trusts and social services departments will work with GPs and how General Practice can deliver further improvements for the care of their patients.

 

Core Themes

A wide range of core themes relating to personalised health and social care were discussed by a panel of expert speakers. This conference offered delegates the chance to hear about the latest policy developments, first hand. Core themes discussed were:

  • How services are being tailored to the needs of patients, the new partners rather than simply consumers of the NHS
  • How patients are taking greater responsibility for managing their conditions
  • Development of expert patients
  • Changing patterns of provision – where, when and how services are being delivered
  • Responding to a greater emphasis on patient experience and satisfaction
  • Using new technologies to transform care

Gordon Brown, Prime Minister
“The NHS of the future will be more than a universal service – it will be a personal service too… one that intervenes earlier with more information and control put more quickly into the hands of patient and clinician… the doctor not just physician but advisor; the nurse not just carer but trainer; patients more than consumers - partners…”
Gordon Brown
,
Prime Minister. 7 January 2008

Photograph of Roy Lilley

Conference Chair:

Roy Lilley, Independent Health Expert, Broadcaster and Writer

Speakers included

  • James Kingsland, Chair, NAPC
  • Mike Ramsden, Chief Executive Officer, NAPC
  • Angela Coulter, Chief Executive of Picker Institute Europe
  • Jeff Jerome , Director of Adult and Community Services, London Borough of Richmond upon Thames , Personalisation Lead and Chair of the Disability Network for Association of Directors of Adult Social Services
  • Patricia Wilkie, President, National Association for Patient Participation
  • Prof. Michael R Chester, Consultant Cardiologist, Royal Liverpool & Broadgreen University Hospital Trust and Professor of Rehabilitation and Preventative Health Education, Liverpool Hope University
  • Tim Richardson, GP Partner, Integrated Care Partnership & Director Epsom Day Surgery
  • David Fisher, Commercial Director, Association of the British Pharmaceutical Industry
  • Dr Noel O’Kelly, GP, Spilsby Surgery Lincs
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