CBI Public Services Summit

QEII Conference Centre, Westminster, London

Personalisation - New models in public services

“The next stage of improving our public services is personalised services tailored towards people’s needs”

Rt Hon Gordon Brown MP, Prime Minister

Tailoring public services to meet the needs of individuals is necessary for the next stage for reform and improvement.  Public service managers from public and private sectors need to understand how services will be changed and delivered.

This summit for public services leaders in companies, central and local government, health and education will focus on the key developments, programmes and models of delivery to meet the Prime Ministers objective of “personalised public services”.  

Drawing on examples from the public and private sectors and joint working to deliver “tailored” services, the conference will give insights into organisational change, new markets, financial models and new partnership opportunities.
 
The summit will set out how leading organisations put consumers first in reform in public services, and set out how to deliver services through increased choice and diverse service providers.

For further information contact Nikki Insley on 020 7324 4357 or
e-mail nikki.insley@neilstewartassociates.co.uk